We can never be sure of when an electricity shortage or extreme weather conditions may take place, but these are factors which can highly jeopardise your mains supply. Can your business afford to not have a backup supply of power? If you don’t already have a backup generator, here are a few good reasons on why you should invest in one.
Excellent customer service means being prompt, efficient and going the extra step further…but how do you expect to go the extra step when your power shuts off? You won’t be successful with completing services and meeting customer needs promptly or efficiently, never mind taking your service the extra step further!
When people are working with companies, they expect to be able to rely on them no matter what, especially when being provided with a big service, but if your consumers are trying to contact you through the phone or online and they aren’t getting any response…they are likely to go to somebody else, especially if it’s urgent! The customer also isn’t going to be aware that the only reason they aren’t being responded to is because of a power outage…because they wouldn’t expect that from a well-organised company! So, avoid giving your business a bad reputation and ensure you always have backup when there’s a power outage.
To follow this, your company will then begin to lose money. This includes during the power outage, but also long term, as the negative effect it can have on your consumers may also lead to them not returning and getting the negative word around. This is because all the operations that rely on a power source will come to halt until the problem is fixed, meaning you will be unable to carry out your services – putting your business at risk.
There are many different natural causes for jeopardization of your main supply that you can’t prevent unless you have a backup, so call Constant Power Solutions today on +44 (0) 1757 428140 to discuss a backup generator solution for your business.